Many persons are disoriented by the avalanche of information communicated to the public, not knowing if it is credible or not (e.g. fake news, acts of manipulation, information that is not based on scientific facts etc.) At the same time, in certain contexts, efforts are needed to support the state’s capacity to communicate real time messages that are critical for public policies implementation (e.g. the district public health authorities’ capacity to manage calls/queries/complaints coming from the population).
For these challenges we need to build solutions that would allow a correct and efficient information for as many people as possible.